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Fire Alarm Panel Showing Earth Fault: What Does It Mean?

Your fire alarm panel is beeping and displaying “EARTH FAULT”, “GROUND FAULT” or a similar message. What does it mean — and is the fire alarm still working? An earth fault normally means that part of the fire alarm’s electrical wiring or equipment has...

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Fire Alarm Panel Showing Supply Fault: What Does It Mean?

Your fire alarm panel is beeping and displaying “SUPPLY FAULT”, “MAINS FAULT”, “BATTERY FAULT”, “CHARGER FAULT” or a similar message. Is the fire alarm still working — and how urgent is the problem? A supply fault means that the fire alarm control panel has...

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Fire Alarm Panel Showing Open Circuit: What Does It Mean?

Your fire alarm panel is beeping and displaying “OPEN CIRCUIT”, “LOOP OPEN”, “ZONE FAULT” or a similar message. What does it actually mean — and is your building still protected? An open circuit normally means that the fire alarm control panel can no longer see a...

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How Far Apart Must Smoke Detectors Be in South Africa?

How Far Apart Must Smoke Detectors Be in South Africa? How far apart should smoke detectors be installed in a commercial building in South Africa? Under SANS 10139:2021, smoke detector spacing is not simply based on placing detectors a fixed distance apart. The...

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Wireless Fire Detection System (AJAX) SA | SANS 10139

SANS 10139 Compliant · No Cabling Required A wireless AJAX fire detection system uses encrypted radio signals instead of cabling to link smoke and heat detectors to a control panel. Installed in 3–5 days rather than weeks, it fully meets SANS 10139 when designed...

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FIRE COMPLIANCE FOR WAREHOUSES & DISTRIBUTION CENTRES

Warehouses and distribution centres carry higher fire risk than most commercial buildings because of dense storage, high racking, forklift charging bays and large open floor areas. SANS 10400-T classifies them as storage occupancies — J1 (high-risk), J2...

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WHY FIRE INSURANCE CLAIMS GET REJECTED IN SOUTH AFRICA

By Jaco Coetzer — Altrafire | Updated June 2026 In South Africa, fire insurance claims are most often rejected or reduced because of lapsed equipment servicing, missing Certificates of Compliance, or a building that doesn’t meet SANS 10400-T — not because of...

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How Often Must Fire Equipment Be Serviced in South Africa?

By Jaco Coetzer — Altrafire | Updated June 2026 All portable fire extinguishers must be serviced annually and overhauled every five years (CO₂ every ten years) under SANS 1475-1. Fire hose reels and above-ground hydrants must be serviced annually under SANS 1475-2....

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Fire Compliance Guide for South African Businesses

Fire compliance is not optional for South African businesses — it’s a legal duty that touches your building, your equipment, your staff and your insurance. Getting it wrong risks lives, attracts municipal penalties, and can void cover when you need it most....

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